Do you want to protect your device from cyber-attacks by preventing malicious websites and apps from opening on it? If yes, then Netgear Armor powered Bitdefender is the best option for you. You can install this on your device with the help of Orbi app. The steps for installing the local protection on the device are discussed here as under:
- Connect the device to the Orbi network.
- Launch the Orbi app on it. If the app is not available, you can download it for free from the app store.
- Enter login information if required and click ‘Sign-in’.
- A dashboard will appear on the screen.
- Tap ‘Security’.
- Enter details of the account maintained on Netgear and click ‘Sign-in’.
- An armor page will be displayed, click ‘Menu’.
- Select the device on which you want to install Bitdefender.
- If you want to select another device, click on ‘I want to protect another device’ link.
- Select the device and implement the same steps.
- Enter the email address where you want to receive the download link and instructions.
- Open the link and click ‘Get this app’.
- Click to start the installation process.
- Once installed, launch it and read the manual instructions from there. Don’t forget to restart the system once the security is successfully installed.
Why Netgear Orbi app is not detecting the Orbi device?
Sometimes, you will find the Orbi app doesn’t detect the Orbi device and in most of the cases, it happens because the router is configured in the AP mode. To get rid of this problem, you must follow the steps mentioned here as under and disconnect the mobile data from a smartphone while using Wi-Fi on it.
- Check whether you are connected to the right Wi-Fi network or not.
- The Orbi router must not be configured in an AP mode. Go to ‘Advanced’ mode followed by ‘Setup’.
- If you are using a mobile, then the data network must be disabled.
Steps for disabling cellular data on iPhone or Apple devices
- Over to settings and click on ‘Cellular’.
- Slide to turn it off.
- Launch the app and check if the router is now detected or not.
How to turn off data from android device
- Open ‘Settings’ and click on ‘Network and Internet’.
- Go to ‘Mobile data’ and slide to turn it off. The steps for turning off the mobile data may vary according to model or make. To confirm the steps, you can contact the device manufacturers.
- Launch the app now and check if the problem has been resolved or not.

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